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NWEC gets new SmartHub text number

All News

New Smarthub text phone number

Text messaging is an important method for us to communicate with you. From billing alerts to service updates, text messaging is an effective way for us to help keep you updated on your service and news regarding NWEC.

We wanted to let you know of a small change to our text messaging. When you receive a text message from NWEC, it has come from a short code. Starting on Thursday, June 10, text messages from North Western Electric Cooperative will start coming from (855) 941-3542. We’re making this change to help ensure we continue to communicate effectively with you through text.

Please save this new number, but do not use it to call us. It's ONLY for text alerts we send out.

To log in to your SmartHub account and enroll in text alerts (bill due, upcoming events, etc.) or change your settings, click here: https://nwec.smarthub.coop/Login.html

This change will not affect your service or communication from us in any way. If you have any questions, please contact us.

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04125 State Route 576
Bryan, OH 43506
419-636-5051
1-800-647-6932

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©2025 North Western Electric. Serving NW Ohio for over 80 years.

  • CO-OP INFO
    • ABOUT US
      • Recent News
      • Our History
      • Location & Hours
      • Capital Credits
      • Cooperative Documents
      • Ohio Cooperative Living
      • Cooperative Principles
      • Our Affiliations
      • Employment Opportunities
    • COOPERATIVE MEMBERSHIP
      • What's the Value?
    • BOARD OF TRUSTEES
      • 2025 Annual Meeting of Members
      • Meet Your Board
      • Voice Your Opinion
    • NW OHIO PROPANE
      • Your Local Propane Partner
  • SAVE ENERGY & MONEY
    • ENERGY EFFICIENCY TOOLS
      • Energy Efficiency
      • Rebates
      • Residential Energy Audits
      • Load Management
      • Kill-A-Watt Usage Monitor
  • SERVICE
    • MANAGE YOUR SERVICE
      • Starting Service / New Member-Owner Application
      • Stopping Service
      • Payment Options
      • Rates & Charges
      • Disconnection for Non-Payment
      • Call 811
      • Understanding Demand
      • Retail Energy Choice Explained
      • SmartHub App
        • SmartHub Website Update
    • UTILITY PROJECTS
      • Tree Trimming
      • Line Maintenance
      • Line Rebuild
    • OUTAGES
      • Outage Reporting
      • Be Prepared for Storms
      • Generator Safety
    • PRODUCTS & OTHER SERVICES
      • Area Lighting
      • Outdoor Wiring
    • RENEWABLE ENERGY / DISTRIBUTED GENERATION (DG)
      • OurSolar
      • Adding Renewable Energy to Your Home
  • PROGRAMS & EDUCATION
    • JUST FOR KIDS
      • Youth Tour
      • Scholarship Programs
      • Apogee Kids' Page
    • EDUCATIONAL DEMONSTRATIONS
      • Learn and Have Fun!
    • SAFETY
      • Harvest Safety - Look UP and Be SAFE
      • Upgrading Electrical Systems
  • COMMUNITY
    • America's Electric Cooperatives - PAC
    • Co-op Connections Card
    • FREE Public Hotspot
    • Operation Round Up
    • Events
      • Hot Air Balloon
        • Hot Air Balloon Free Flight Contest
        • UW of Defiance Co. Hot Air Balloon Festival
        • Hickory Acres Campground Balloon Flights