Your Home - Remote Disconnect Collars

**Important notice for members with remote disconnect collars.**

Some locations have a remote disconnect collar. This collar means the power is disconnected in the office, instead of having a lineman visit your residence. If those accounts with a remote disconnect collar are disconnected for non-payment, the following fees and guidelines will take place:

  1. There will be a $40 disconnect fee charged to your account.
  2. Reconnection will only occur during business hours. Office hours are Monday through Friday from 8 a.m. to 5 p.m.
  3. There will be a $40 reconnect fee charged to your account to restore power.
  4. No after hours reconnection will occur. Instead, your power will be limited to 10 amps of power between the hours of 5 p.m. to 8 a.m. Sunday through Thursday, and from 5 p.m. Friday through 8 a.m. Monday.  For further information on using your limited service, please visit our Limiter Service page
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