Your Home - Remote Disconnect Collars
**Important notice for members with remote disconnect collars.**
Some locations have a remote disconnect collar. This collar means the power is disconnected in the office, instead of having a lineman visit your residence. If those accounts with a remote disconnect collar are disconnected for non-payment, the following fees and guidelines will take place:
- There will be a $40 disconnect fee charged to your account.
- Reconnection will only occur during business hours. Office hours are Monday through Friday from 8 a.m. to 5 p.m.
- There will be a $40 reconnect fee charged to your account to restore power.
- No after hours reconnection will occur. Instead, your power will be limited to 10 amps of power between the hours of 5 p.m. to 8 a.m. Sunday through Thursday, and from 5 p.m. Friday through 8 a.m. Monday. For further information on using your limited service, please visit our Limiter Service page